We can accept returns or exchanges only if the product is defective in some way.
Please contact us within one week of receiving the product.
Items that can be returned or exchanged
We accept returns or exchanges only if the product is defective or different from the item ordered.
Basically, we do not accept returns due to customer's reasons.
Possible return period
Please contact us within one week of when the item was delivered to you.
How to return/exchange items
- Please contact us within one week of when the item was delivered to you.
- We will inspect check the product to confirm whether the product can be returned or exchanged.
- We will ask you to ship the product back to us.
- We will inspect the product and send you a replacement.
Shipping Fee For Returns/ Cancellations
If the product is obviously defective or the wrong item, we will pay the return shipping costs.
In the case of returns or exchanges due to the customer's own reasons, such as not liking the product, the customer will be responsible for the shipping costs.
Refund policy
No refunds will be made.
Defective products or wrong items will be returned or exchanged.
Return or refund of sale items
Please note that we do not offer returns, exchanges or refunds for sale items.
Cancel
We do not accept cancel for custom-made products.
Please choose carefully when ordering.